We recently got the new iPhone and a 40 dollar light plan with Vodafone on a 36 month period. We created a new account on a new number to get the phone as we didn’t have the account pin ( I know, stupid). I was ok with having a new number but I called Vodafone just in case to see if anything could be done about it, the operator assured me that it was simple to just cancel the order place a new order with my current account, so I agreed. I had already canceled the order once , but I kept getting tracking info so I called them back every day after that, just assure them I did not want the phone or plan.

I received the first phone I ordered ( the one I canceled, 3 times ) yesterday and now I’m trying to cancel either order, I don’t care I just don’t want to pay for two plans. I feel like they aren’t actually cancelling, even if I was able to return the phone what about the plan ? Will I have to pay 40 dollars for a plan I’m not using for 36 months ? I wouldn’t have even gottan the second phone if the operator didn’t assure me there would be no problems.

Probably a stretch but does anyone have experience cancelling plans with Vodafone ? I’ve tried to cancel long before either phone came, I havnt even activated the sim on the phone that arrived.