Has anyone else been completely fucked around by New Balance after their 40% off sale on the ANZAC long weekend?

I waited 2 weeks to call and see what was happening. Then a lady said she’d sort it, I got an email saying they’ve been shipped. Another 5 days past and I call they’re still nowhere to be found.

Is that even legal? I’m spewing I’ve been waiting years to buy some shoes like this in my size.