Australia Post have delivered zero out of the last five packages sent to me. I work from home, so I'm always available. They never turn up, so I don't get a card either. I've had packages almost sent back overseas because I didn't know they were in the country.
I complain every time, but they don't give a rat's crusty arsehole. Sometimes they lie about not being able to find a safe place to leave the packages. Sometimes they just sneakily mark my complaints as "resolved" without even replying to me.
So, please tell me reddit: what is the worst possible outcome that I can cause for them? What do they want to avoid more than anything else? I'm really hoping someone who actually works there can give me some inside tips.
And just to clarify, I'm talking about the company, management, and higher-ups. I'm not interested in berating support staff. Also, no illegal suggestions please.