Hi All,
Hoping someone here can help me - we recently had the NBN box installed in the security room at the apartment I live in.
Unfortunately, as its mounted directly on the wall, at night, the noise of the whirring machines inside are traveling along the wall and can be heard in our bedroom - loud enough to just disturb our sleep.
I've contacted NBN, and as expected, its sat a week with the 'relevant team' with no contact. I've made a complaint since, but wanted to know if installing the box directly against the wall is standard practice?
Any tips on getting this resolved, as from what I've read, NBNCo are committed to not giving two shits about people.